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You Deserve a Shop That Knows What It's Doing — and Takes the Time to Show You.

Shop Story

Family Cycle Works didn't start with a business plan. It started with a collection of frustrations.

Chris Jornlin spent years in engineering — good at the work, but increasingly certain it wasn't his work. He'd been riding bikes since he was five years old. City streets as a kid. College commutes. And then, in his 30s, something shifted. He built a proper road bike. Started riding gravel. Completed a bikepacking trip through the Chequamegon-Nicolet National Forest — 100 miles over three days with his partner Colleen. The more he rode, the more he noticed: finding a shop that actually treated you like a person was harder than it should be.

So he built one.

Family Cycle Works opened in West Allis because this community deserves a neighborhood bike shop — the kind where someone explains what your bike actually needs before they touch it, where a kid's first bike gets the same attention as an expensive road build, and where you leave knowing more than you came in with. The goal has been the same since day one: every customer leaves feeling confident about their bike and their ride.

Cycling brings joy in all its forms. It is for everyone. And you can spend your whole life discovering new ways to have fun on a bike. We are here for all of it.

Meet the Team

Chris Jornlin

Chris Jornlin

Owner & Founder

Chris has been a lifelong bike rider. He has a passion for building bikes, riding gravel, and bike packing. He holds a Professional Bicycle Mechanic certificate from the United Bicycle Institute.

Opening a bike shop keeps them busy but find Chris and his wife and FCW Co-owner Colleen at the Hodag Country Ramble in September 2026. They opened FCW because everyone deserves a shop that treats them right.

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Brent Tobin

Brent Tobin

Service Manager

Brent has been a lifelong bike rider and has had connections to the cycling industry for 25 years. He holds a Master Mechanic certificate from the United Bicycle Institute. He manages the service team, handling service, suspension, warranty, and assembly.

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What We Believe

  • Cycling is for everyone — beginners, families, commuters, and lifelong riders.
  • You deserve to know exactly what you're paying for before any work begins.
  • A well-maintained bike changes how you move through the world.
  • The best bike is the one that fits how you actually ride — not the most expensive one on the floor.
  • You can spend your whole life discovering new ways to have fun on a bike. We're here for all of it.

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